Business / Small business
The person running the business should not have to do three jobs at once.
Our category for small teams: workshops, clinics, consultancies, services, and local trade. The point here is not to build a large system, but to fix the few tasks taking the most time and attention.
Who it is for
Businesses run by one or a few people, where the work itself and the communication about it sit with the same person.
- Workshops and small production teams
- Clinics and services that work by appointment
- Consultancies and independent professionals
- Local trade and service businesses
What usually goes wrong today
The work itself runs well; the follow-up around it does not. What is lost is usually not a customer but time.
- A digital presence that does not appear in search, or shows old information
- Enquiries from different channels never collected in one place
- Appointments and quotes tracked in a notebook or from memory
- The same questions answered by hand every day
What we build
A structure that starts small and grows only as far as it needs to. If one page is enough, we build one page.
- A site that scales from one page to many
- Appointment, quote, or enquiry flow
- Incoming enquiries collected in one list
- Common questions answered without you
- Map, search, and contact listings put in order
- A simple, readable corporate presence
What is out of scope
The easiest mistake to make with a small business is selling it a system larger than it needs. We do not propose these.
- Replacing accounting and e-invoicing systems
- A customer management system larger than you will use
- Regulatory, tax, and legal advice
- Advertising budget management
How we start
This category has no published package or starting price yet. Scope and price are set in a written proposal once we have seen the business.
- A short introduction and a review of the current state
- Agreeing together which task takes the most time
- Written scope, price, and timing
- The option to start with one small step